{"id":32319,"date":"2026-10-07T21:00:00","date_gmt":"2026-10-08T02:00:00","guid":{"rendered":"https:\/\/wholehealthchicago.com\/blog\/?p=32319"},"modified":"2026-10-07T10:29:00","modified_gmt":"2026-10-07T15:29:00","slug":"why-are-there-arrogant-doctors","status":"publish","type":"post","link":"https:\/\/wholehealthchicago.com\/blog\/2026\/10\/07\/why-are-there-arrogant-doctors","title":{"rendered":"WHY ARE THERE ARROGANT DOCTORS?\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I\u2019ve been curious for some time about the arrogance and rudeness in my profession. When a new patient starts to relate her health history to me and interrupts herself with a comment like, \u201cThe so-and-so doctor was awful\u201d (or really unpleasant or disrespectful), I inquire, \u201cOh? What happened?\u201d And she\u2019s&nbsp;<em>truly glad<\/em>&nbsp;to tell someone, especially a seemingly sympathetic member of the offending profession.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After years of listening to patient complaints about doctors, there are few surprises. Most commonly it\u2019s a variation of \u201cdidn\u2019t listen to me,\u201d \u201cdidn\u2019t take my opinions seriously,\u201d \u201ckept interrupting and talked down to me,\u201d \u201cgot impatient answering my questions,\u201d \u201cgot defensive when I challenged his\/her conclusions,\u201d or generally was visibly preoccupied with something more important than the patient in front of him.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In recent days, with huge corporations taking over physician practices, many doctors now report to an M.B.A. who places her on a time schedule and asks her to see far too many patients than quality allows. <a href=\"https:\/\/primedirecthealth.com\/blog\/doctor-appointment-time-impacts\">This study <\/a>showed you will be interrupted\u00a0<strong>eleven seconds<\/strong>\u00a0into your visit. Many primary care practices allow only one problem to be discussed per visit. Mention another and you\u2019re given a bum\u2019s rush, namely another appointment (often weeks away) or lateralled to a specialist, also weeks away. Heaven forbid you bring a list of problems.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When I typed \u201cphysician arrogance\u201d into my Google bar, I found a couple of chat rooms where doctors were defending their behavior with \u201cWe\u2019re too rushed,\u201d \u201cDon\u2019t have time to review a bunch of stuff you happened to find online,\u201d and the supremely super-arrogant, \u201cLike it or not, we do know what\u2019s best for you.\u201d I pictured these angry patients and defensive doctors like two semi-crazed terriers on opposite sides of a cyclone fence yapping furiously at each other into eternity.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To me, there are two forms of physician arrogance:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The first is the physician with one of your basic personality disorders<\/strong>&nbsp;who really shouldn\u2019t have gone into medicine in the first place. The idea of weeding out these docs beforehand\u2013medical damage control, so to speak\u2013was addressed in an editorial in the&nbsp;<em>British Medical Journal<\/em>&nbsp;several years ago. It suggested that along with good grades, recommendations from professors, and the clich\u00e9d desire to help others as criteria for acceptance into medical school, every potential candidate should undergo extensive psychological testing.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Previous studies in the UK have shown that \u201csuccessful\u201d GPs (competent, respected, well-liked by patients) were rather extroverted individuals who sincerely enjoyed people and weren\u2019t schlepping a knapsack of unresolved psychological baggage. I\u2019ve come across no shortage of the \u201cunresolved issues\u201d crowd, highly introverted or narcissistic individuals who need Valium to make eye contact with their patients and who generally regard all patients as an interference to their self-absorption.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a while I wondered how these physicians could ever build a practice and financially survive, until I realized almost all of them became salaried specialists employed by huge medical groups. As long as these doctors remained reasonably competent in their field, their behavioral problems were either not noticed or deliberately overlooked by their colleagues.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These guys virtually never got fired, and you really don\u2019t need to be particularly friendly when you read these utterly astonishing starting salaries for specialists just completing their residencies.&nbsp;<strong>Hold onto your hats!<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Orthopedic surgeons &nbsp; &nbsp; &nbsp; $600,000<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Neurosurgery &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$700,000<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cardiac surgery &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $650,000 &nbsp; etc.,<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But are they happy? Well, their production bonuses often double these numbers, so \u201cingratiating\u201d doesn\u2019t figure into this equation. The first time I had a hip replacement, the surgeon said exactly two sentences. \u201cYou&#8217;re ten minutes late.\u201d \u201cWhich hip?\u201d Then he turned to his nurse and said, \u201cSchedule him for 7 AM.\u201d I thought, \u201cJust like 90% of all orthopedists I\u2019ve ever known.\u201d\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The second form of physician arrogance seems an institutional phenomenon<\/strong>, in which a whole culture of arrogance permeates everything associated with the medical center itself, from its hospital on down through its residency training program and medical school, even including its undergraduate school if one exists. In other words, a historical arrogance passed from generation to generation, a whole self-enclosed medical\/academic culture whose members are thoroughly convinced their collective digestive tracts produce odor-free feces.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without naming names (the institutions do know who they are), anyone living in Chicago after a few years can differentiate the basic jerk institutions from the generally nice ones. Not surprisingly, these same places are often brutal to their employees and create utterly dysfunctional workplace environments. But these institutions who know who they really don\u2019t care, do they? Of course, they wouldn\u2019t care, they\u2019re\u2026Is this what\u00a0<a href=\"https:\/\/www.google.com\/url?q=https:\/\/www.merriam-webster.com\/dictionary\/tautology&amp;sa=D&amp;source=editors&amp;ust=1791135551507203&amp;usg=AOvVaw0tZJ7eCrOYMuPcUb9G0CZs\" target=\"_blank\" rel=\"noopener\"><strong>tautology<\/strong><\/a>\u00a0means?\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re uncertain who\u2019s who in this regard, my suggestion for honing your arrogance-detection radar (Arro-dar for short) is to keep track of the time you spend waiting to see your doctor or waiting in an emergency room.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To me, repeatedly keeping someone waiting (and not caring) is the height of rudeness. Acknowledging that I personally have the patience of a hungry rat, I dislike waiting for anything. Keep me waiting a couple of times\u2013maybe some sort of emergency occurred\u2013and I can forgive. Recurring, unconscionably long waits and I\u2019m out of there, and you should be too, because encounters like these will likely predict every subsequent visit within this institution.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you find yourself in an emergency room and realize that you\u2019ve knocked off a dozen chapters of\u00a0<em>War and Peace<\/em>\u00a0and no one has seen you, trust me, it won\u2019t get a whole lot better once you\u2019re admitted, lying in a hospital bed, pressing the \u201ccall button\u201d and no one is answering. On the other hand, if you\u2019re in a doctor\u2019s office or ER and see a sign that reads, \u201cPlease let us know if you have been waiting longer than 15 minutes,\u201d the whole center is being run by someone who keeps track of patient satisfaction.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a primary care physician, my own arrogance radar is much different, based largely on how well an institution\u2019s specialists communicate with me. You\u2019d think that in a huge multispecialty medical center, relying very much on referred patients from us primaries, communication would be a non-issue, but this is too often not the case. From some centers after I refer a patient, I hear nothing, utter silence, the patient apparently having fallen off the planet. My inquiry calls are not returned. Occasionally, adding insult to injury, I later discover the specialist referred my patient to the institution\u2019s own primary care department for follow-up care. \u201cWhat a sh-t!\u201d I mumble.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But at the opposite end, at really good medical centers the specialist will call or fax over the consultation notes\u2013often within an hour of your visit\u2013and follow up with copies of test results, x-rays, and a summary letter (often closing with a \u201cthanks for having confidence in our institution\u201d). All this provides me with a lot of information on how you, my patient, fared, and after all that\u2019s what I\u2019m here for.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let me end this by adding:&nbsp;<strong>Do not tolerate physician arrogance, period<\/strong>. If you\u2019re sitting in the waiting room and your longevity and good will are being chipped away reading endless back issues of People Magazine, just exit and find someone else. If you leave any encounter with a doctor feeling tense and angry from your experience, then every single time you have an appointment you\u2019ll have a vaguely sick feeling about the potential stress ahead. Your concerns will never be adequately addressed, your questions will remain unanswered, and you\u2019ll feel bad to boot.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is really not healthy.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because of rising unemployment and health insurance crises, American Medical News reported this week that people are going to their doctors less often than ever. Office visits are down. Referrals to specialists are down. Elective surgery is way down. In other words, health care is becoming a buyer\u2019s market.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You really never again have to pay to suffer through some doctor\u2019s arrogance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Be well,&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>David Edelberg, MD<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PS: At WholeHealth Chicago, we\u2019re somewhat obsessive about being on time. Practitioners who run late get their knuckles soundly rapped at staff meetings. I hate to throw the blame back onto patients, but if you find yourself waiting in our centers, the single most common reason is that a patient scheduled earlier in the day arrived late and threw the whole day\u2019s schedule out of whack.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019ve been curious for some time about the arrogance and rudeness in my profession. When a new patient starts to relate her health history to me and interrupts herself with a comment like, \u201cThe so-and-so doctor was awful\u201d (or really unpleasant or disrespectful), I inquire, \u201cOh? What happened?\u201d And she\u2019s&nbsp;truly glad&nbsp;to tell someone, especially a [&hellip;]<\/p>\n","protected":false},"author":2087,"featured_media":32321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2747,2893],"tags":[],"class_list":["post-32319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-science-medicine"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>WHY ARE THERE ARROGANT DOCTORS?\u00a0 - WholeHealth Chicago<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/wholehealthchicago.com\/blog\/2026\/10\/07\/why-are-there-arrogant-doctors\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"WHY ARE THERE ARROGANT DOCTORS?\u00a0 - WholeHealth Chicago\" \/>\r\n<meta property=\"og:description\" content=\"I\u2019ve been curious for some time about the arrogance and rudeness in my profession. 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